Terms of Service

Last updated: April 13, 2026

These Terms of Service govern your relationship with DG Consulting and use of our services. Please read these terms carefully. If you have any questions, contact us at hello@dgconsulting.tech before using our services.

1. Acceptance of Terms

By accessing and using the DG Consulting website (www.dgconsulting.tech) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services. These terms apply to all clients, visitors, users, and others who access or use our services.

2. Services Description

DG Consulting ("Company," "we," "us," or "our") provides technology consulting services including but not limited to: website development, AI automation systems, e-commerce solutions, custom application development, SEO and paid advertising management, and social media management. The specific scope of services for each client will be outlined in a separate Statement of Work (SOW) or service agreement.

3. Client Responsibilities

Clients are responsible for: (a) providing accurate, complete, and timely information required for project delivery; (b) reviewing and approving deliverables within agreed timelines; (c) providing necessary access to platforms, accounts, and systems required for the project; (d) ensuring they have the legal right to use any content, trademarks, or materials provided to DG Consulting; and (e) maintaining the confidentiality of any login credentials provided.

4. Payment Terms

Payment terms are specified in individual project agreements. Generally: projects require a deposit before work begins; remaining balances are due upon project milestones or completion as outlined in the SOW; late payments may incur a 1.5% monthly late fee; all fees are non-refundable unless otherwise specified in the project agreement; and we reserve the right to pause or suspend services for overdue accounts.

5. Intellectual Property

Upon full payment of all fees, clients receive full ownership of custom deliverables created specifically for their project (excluding third-party components, open-source software, and DG Consulting's proprietary frameworks and tools). DG Consulting retains the right to display completed work in our portfolio and marketing materials unless client requests confidentiality in writing. Any pre-existing intellectual property of either party remains with the original owner.

6. Confidentiality

Both parties agree to keep confidential any proprietary information, trade secrets, and business data shared during the engagement. DG Consulting will not disclose client data or project details to third parties without written consent, except as required by law. This obligation continues for 3 years after the termination of services.

7. Limitation of Liability

To the maximum extent permitted by law, DG Consulting's total liability for any claims arising from our services shall not exceed the total fees paid by the client in the 3 months preceding the claim. DG Consulting is not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities. We do not guarantee specific results from SEO, advertising campaigns, or other performance-based services.

8. Warranties and Disclaimers

DG Consulting warrants that services will be performed in a professional manner consistent with industry standards. We do not warrant that websites or applications will be error-free or uninterrupted, that AI systems will achieve specific accuracy rates, that SEO or advertising campaigns will achieve specific rankings or conversion rates, or that third-party platforms and APIs will remain available or unchanged. All services are provided "as is" to the extent permitted by law.

9. Project Timelines

Project timelines provided are estimates. Delays may occur due to late client feedback or approvals, changes in project scope, technical complexities, or third-party dependencies. DG Consulting will communicate timeline changes promptly. Clients who delay projects by more than 30 days may be subject to revised pricing and scheduling.

10. Termination

Either party may terminate a project with 14 days written notice. Upon termination, client is responsible for payment of all work completed to date. DG Consulting will provide all completed deliverables upon receipt of payment. We reserve the right to terminate services immediately for non-payment, violation of these terms, or conduct that is harmful to our team or business.

11. Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. Class action lawsuits are waived. Disputes must be filed within 1 year of the incident giving rise to the claim.

12. Changes to Terms

DG Consulting reserves the right to update these Terms of Service at any time. Changes will be effective upon posting to our website. Continued use of our services following notification of changes constitutes acceptance of the updated terms. We will make reasonable efforts to notify clients of material changes.

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